Privacy & Data Protection

1. Introduction
   We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our platform, services, and website (the “Services”).

2. Information We Collect
   We collect information in the following ways:

• Account & Contact Information—When you sign up or contact us, provide your Name, email, phone number, company details, and login credentials.
• Usage Data – Log files, IP addresses, browser type, and activity on our platform to enhance functionality and security.
• Payment Information – fully PCI compliant processing
• Files & Content – You upload documents, messages, and data while using our Services.

3. How We Use Your Information
   We use collected data to:

• Provide, operate, and improve our Services.
• Process transactions and manage accounts.
• Enhance security and prevent fraud.
• Communicate with you about updates, support, and promotional content (opt-out available).
• Comply with legal obligations and enforce our agreements.

4. How We Share Information
   We do not sell or rent personal data. However, we may share information with:

• Service Providers – Trusted third parties assisting with hosting, analytics, payment processing, and customer support.
• Legal & Compliance Requirements – If required by law, regulation, or court order.
• Business Transfers – In connection with our company's merger, sale, or reorganization.

5. Data Security
   We implement industry-standard encryption, access controls, and security measures to protect your data. However, no method of transmission is 100% secure, and we encourage users to follow best practices in safeguarding their accounts.

6. Data Retention
   We retain personal data as long as necessary for the purposes outlined in this policy or as required by law. Subject to certain legal and operational constraints, users may request data deletion.

7. Your Rights & Choices
   Depending on your location, you may have the right to:

• Access, correct, or delete your data.
• Object to data processing or request data portability.
• Opt out of marketing communications.

To exercise these rights, contact us at domains@coollife.io or submit a support ticket.

8. Third-Party Services & Cookies
   Our website may use cookies and third-party analytics to enhance user experience. Users can manage cookie preferences through browser settings.

9. International Data Transfers
   If accessing our Services outside the U.S., your data may be transferred and processed under applicable data protection laws.

10. Updates to This Policy
    We may update this policy periodically. Continued use of our Services after updates constitutes acceptance of the revised policy.